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Emma Verheijke

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Europeana: Understanding the impact of (digital) cultural heritage

Posted by Emma Verheijke on 11 August 2017


Europeana, the network for the cultural heritage sector in Europe, believes making cultural heritage digitally available and accessible is important. But why exactly? What is the value of this? Who benefits from it? What changes does it create? Or in other words: what is the impact of Europeana?

Europeana has certain impact goals, such as contributing to creating a shared European identity. Europeana strongly believes in being specific about the changes you aim to create, and in testing whether you are indeed creating these changes. This is the reason Europeana recently engaged Sinzer and embarked on a journey to assess the impact of Europeana Research, and the curated collections Europeana Fashion & Europeana Photography. The aim is that through this assessment, general learnings about the impact of Europeana in general can be drawn as well.

Before impact can be measured, it's crucial to define the outcomes and impact you intend and expect to happen; designing the Theory of Change. During this phase several multi-stakeholder workshops were held for Europeana Fashion, Photography & Research. In these session intended and expected impact was ‘mapped’ by answering questions such as: who experiences change as a result of accessing or providing data? What changes do these groups experience? How can this be influenced by changing the offering or services? Or, to be more concrete: does accessing heritage material through a Europeana service increase people’s knowledge about historic events and different cultures? And does this affect their behaviour towards others or life itself? Does Europeana through Europeana Fashion, Europeana Photography or Europeana Research ‘make life easier’ for researchers and professionals who rely on cultural heritage for their work? And is this important to them?

Once we had identified the activities that would ultimately lead to impact, and some of the steps in between, we turned our attention to how we could evidence this. Taking each stakeholder, we look at what changes we thought most important to measure, and identified what we could ask in a survey to gather data for those measurements. After the sessions, the impact ‘mapping’, including these measures (indicators), were translated into several surveys, which are currently being used to collect data from a variety of stakeholders like Galleries, Libaries, Archives and Musea (or in short: GLAMs), researchers, designers, professionals, and general users. Results are expected to be ready in September.

While Europeana expects that the insights from the reports will help demonstrate the importance of their collective existence and work, it will also provide tangible management information: what can they do differently in order to create more impact? Assessing impact is not seen as a one-off exercise, but rather as the start of an ongoing impact management process that stimulates continuous learning and improvements.

Would you like to help Europeana in this process? Have you visited the thematic collections of  Europeana Fashion, Europeana Photography or Europeana Research?  Take the 10 minute impact survey.


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Topics: Social impact, Social impact management, Theory of Change, Social Impact Management Framework, Social impact assessment, Survey, Data collection

The Kent Impact Model: measuring impact for a Consortium of UK charities

Posted by Emma Verheijke on 2 February 2017

During the Social Value Members Exchange 2016 in Birmingham last November, Aleron and Sinzer jointly presented the Kent Impact Model (KIM), an impact framework developed on the Sinzer software platform to help a Consortium of 20 charities in Kent delivering services to the elderly, measure and manage the impact of their work.

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Topics: Social impact management, Social impact measurement, social impact framework, Social impact management software, Social impact measurement software, Benchmarking, Social Impact Management Framework, Aggregation

Samenwerking sociaal onderneming en gemeente? Maak een maatschappelijke Business Case

Posted by Emma Verheijke on 27 September 2016

Waar gemeenten en sociale ondernemingen gaan samenwerken om maatschappelijke vraagstukken op te lossen, rijst vaak een aantal vragen: welke impact wordt er gerealiseerd en hoe wordt deze gemeten? Leidt het tot kostenbesparingen voor de gemeente en hoe groot zijn die? Hoe om te gaan met besparingen die worden gerealiseerd binnen een ander domein? En welke investeringen zijn er nodig om dit te bereiken? Een maatschappelijke Business Case (mBC) helpt sociale ondernemingen en gemeenten om de impact in kaart te brengen en antwoord te krijgen op de genoemde vragen. Maar waar moet je op letten bij het maken en gebruiken van zo’n mBC?

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Topics: Social impact, Social enterprise, mbc, Maatschappelijke business case, gemeente, gemeentelijke aanbesteding, maatschappelijke impact, impactmeting, maatschappelijk rendement, sociaal ondernemingen, sociale onderneming

How government procurement can be used to create social impact

Posted by Emma Verheijke on 19 August 2016


Doing business sustainably and fairly is becoming commonplace in the board rooms of many organisations. Social enterprises are at the forefront of this development, by developing sustainable business concepts that place the attainment of social impact over maximisation of financial return. At the same time, governments are facing so-called 'wicked problems' that require new ways of solving problems , such as unemployment, poverty and climate change. In order to bring these public and private entities together, the Social Impact Factory was initiated in 2015: a platform aimed at connecting and inspiring organisations to become more socially involved and to accelerate change towards a society where doing business fairly, sustainably and socially inclusive is the standard. Social impact measurement, the Factory feels, is a vital element in this process.  

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Topics: Social impact, social return, social procurement, template

Hoe zet je als social enterprise impactmeting strategisch in?

Posted by Emma Verheijke on 24 June 2016

De Social Enterprise monitor 2016 laat zien dat het goed gaat met de Social Enterprise sector: de sector groeit, is minder afhankelijk van subsidies en heeft minder moeite dan voorgaande jaren om financiering aan te trekken. Daarnaast geeft 60% van de ondervraagden in de monitor aan dat zij op enige wijze maatschappelijke impact meten, bijna 10% meer dan in 2015. Goed nieuws, want om je onderneming te laten groeien is een goed begrip van je maatschappelijke waardecreatie cruciaal. De uitdaging voor veel van deze sociaal ondernemingen blijft echter: hoe kun je met beperkte middelen maatschappelijke impactmeting zo inzetten dat dit je zowel stuurinformatie oplevert, als informatie om verantwoording af te leggen aan investeerders, potentiele investeerders aan te trekken en klanten aan je te binden. Waar leg je de focus?

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Topics: Social impact, Social enterprise, Social change, Social Value, maatschappelijke impact, Social Impact Strategy, impactmeting, maatschappelijk rendement

Progress out of Poverty Index indicators now available in Sinzer

Posted by Emma Verheijke on 18 March 2016

Sinzer recently announced a formal Data Partnership with the Global Value Exchange (GVE). In order to inform you of the GVE’s data and how your organisation can use this, we are presenting a series of blogs with more detailed information about the data sources GVE uses to extract outcomes, indicators and valuations from. This week we highlight the Progress out of Poverty Index™ (PPI), from which 600 poverty indicators have been added to the GVE database. As a result of our data partnership with the GVE, these 600 poverty indicators are now available on the Sinzer platform!

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Topics: impact measurement software, indicators, metrics, PPI

HIBs: how can a financing vehicle deliver cost-effective health care?

Posted by Emma Verheijke on 18 February 2016

On Monday 15 February 2016 the first national Health Impact Bonds conference took place, organized by Society Impact, PGGM, Rabobank, the Dutch Ministry of Health, Wellbeing and Sports, City of Amsterdam, ABN AMRO, EY, Zilveren Kruis (health care insurance) and CbusineZ. The conference highlighted the enormous potential of HIBs for creating impact in the health care sector. 

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Topics: Social impact, Impact ambition, Social impact measurement, Theory of Change, Social Impact Strategy

Social Impact Measurement - Where to start?

Posted by Emma Verheijke on 12 February 2016

'What is your social impact?' A question most organisations operating in the field of sustainability or social change have encountered on more than one occasion. At the start of 2016 it is no longer just about limiting your organisations negative impacts, it has instead become precedent to put substantial efforts towards creating positive impact. In order to understand if your organisation is indeed creating positive impact, you need to measure it. But when it comes to social impact measurement, where do you start?

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Topics: Social impact, Impact ambition, Social impact measurement, Theory of Change, Social Impact Strategy

Publish what you achieve, not just what you fund

Posted by Emma Verheijke on 17 December 2015

The date that all NGOs funded by the Dutch government need to start ‘opening’ their data is approaching fast: from 1 January 2016 onwards these NGOs are expected to start publishing data to the registry of the International Aid Transparency Initiative (IATI). On the verge of IATI’s use becoming a lot more widespread – at least in the Netherlands – it is time to stop and reflect: what has open data and IATI achieved thus far? How can some of IATI's challenges be addressed? And most importantly: what can NGOs do to turn IATI into a valuable instrument?

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Topics: Impact measurement, Accountability, Open development, Transparency, IATI

How social impact measurement can help scale your social enterprise

Posted by Emma Verheijke on 3 December 2015

“Impact Matters” was the message we helped deliver during Impact Hub and Ashoka’s event last week in Vienna, aimed at informing social entrepreneurs about social impact and social impact measurement, and why no social entrepreneur should go without.


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Topics: Impact measurement, Social enterprise, impact measurement software, Scaling

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